Preservation, Improvement & Restoration Works – are required to protect the fabric of Dolphin Square & maintain the estate.

  • Preservation, Improvement & Restoration Works Preservation, Improvement & Restoration Works

Previous plans to partially demolish and re-build will not be taken forward but every building will undergo important refurbishment and improvement work at some point over the next seven years – delivered on a house by house basis, starting with Duncan House later this year.

Our guiding principles:

  • Home sweet home

Home sweet home

Throughout the 1,200+ apartments, Dolphin Square is already home to approximately 1,500 residents. To ensure we look after everyone, we have created our guiding principles for the Restoration Programme.

Firstly, and critically, we recognise that this is your home.

Behind the language of projects, phases and works, ultimately this is your home and we understand and respect that. Your comfort, well-being and happiness are our priority and we will never lose sight of that. We will listen to what you have to say and where you have questions, concerns or queries, will always endeavour to respond as quickly as we can.

We want to and will engage with you individually.

There will be no ‘one size fits all’ approach and, as each phase is launched, every affected resident will be contacted individually by a dedicated team to discuss their own particular situation.

We will always respect your legal rights.

There is no question of us acting in any way other than is set out in the terms of your lease. We will always carry out our own responsibilities in a full and proper manner.

We will ensure we give appropriate, and the maximum possible notice, before the works are due to start.

We recognise people will need time to adjust and will begin the process of engagement with affected residents at the earliest possible opportunity.

  • We recognise that this is your home.

Guided by our vision for the Restoration Programme

To preserve the building.

To modernise the mechanical services, and the environmental performance of the building.

To improve the interiors, amenities and apartments for contemporary living.

To protect the gardens, residents and character.

To include and value diversity in our community.

To restore the attraction of living at this quintessential London address.

Preserve Character — Conserve Energy

  • Historic building Scale of the Project
Scale of the project

Historic building

Working within a building designed c.90 years ago by architect Gordon Jeeves, Dolphin Square has its own character and sense of place. We’re protecting this through maintaining the fabric of the building – the 125+ tonnes of concrete, 12 million bricks and c.6,000 windows forming its outer walls – and making important improvements to the mechanical services.

Respecting our surrounding environment

Inside and outside Dolphin Square. We’re proud to be part of the Pimlico Conservation Area. The Restoration Programme will recognise and respect all our neighbours – those who live in and around the estate, as well as the rich flora and fauna that thrive in its listed gardens.